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Terms & Conditions

These terms and conditions ('terms') govern the users' ('you' or 'your') use of the website www.naturecan.se ('website') and your relationship with: (i)

Naturecan Ltd. whose registered office is at Naturecan Ltd., Bank Chambers, Stockport, SK1 1AR.

Our organization number is 11973527 and our EU VAT number NL826436377B01

MOMS: GB-330461635
Företagsnummer: 11973527

E-post: support-se@naturecan.com
Telefon: +4915201016539

('we', 'our' or 'us'). Please read them carefully as they affect your rights and obligations under the law. If you do not agree to these terms, please do not use the website. If you have any questions regarding these terms, please contact us.

1. Agreement

By using the website, you agree to be bound by these terms.

2. Changes

We reserve the right to:

Update these Terms from time to time and any changes will be communicated to you via an appropriate notice on the Website.

It is your responsibility to check for such changes.

The changes will apply to the use of the website after we have notified them. If you do not wish to accept the new terms, you should not continue to use the website.

If you continue to use the Website after the effective date of the change, your use of the Website indicates your agreement to be bound by the new terms; and modify or withdraw, temporarily or permanently, this website and the materials contained in it (or any part thereof) without notice to you and you acknowledge that we shall not be liable to you for any modification or withdrawal of the website or its content.

3. Registration

You warrant that:

The products purchased on this website are for personal and household use only and are not intended for resale. You will notify us immediately of changes to the personal information by emailing our customer service representatives at:

support-se@naturecan.com

4. Privacy

We will treat all your personal information as confidential and will only use it in accordance with our  privacy policy .

When you shop on this website, we will ask you to provide personal information to enable us to identify you, such as your name, email address, billing address, shipping address, credit card or other payment information. We confirm that this information will be held by us in accordance with the registration we have with the Data Commissioner's Office.

5. Protect your safety

To ensure that your credit, debit or debit card is not used without your consent, we will validate the name, address and other personal information you provide during the order process against appropriate third-party databases.

We take the risk of internet fraud seriously. As the volume of fraudulent credit card transactions increases, we make every effort to ensure that all orders are thoroughly checked using the information already supplied. There is a possibility that we may contact you to perform additional security checks and we ask for your cooperation in order to complete them. We do not tolerate fraudulent transactions and such transactions will be reported to the appropriate authorities.

By accepting these terms and conditions, you consent to such checks being made.

When carrying out these checks, personal information you provide may be disclosed to a registered credit reference agency who may keep a record of that information. You can be sure that this is only done to confirm your identity, that a credit check is not carried out and that your credit rating will not be affected. Any information you provide will be treated securely and strictly in accordance with the Data Protection Act 1998.

6. Compliance

The website may only be used for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Site and its use. You agree not to upload or transmit through the Website:

Any computer virus or anything else designed to interfere with the normal operation of your computer; and any material that is defamatory, offensive or of an obscene nature.

7. Damages

You agree to fully indemnify, defend and hold us, and our officers, directors, employees and suppliers, immediately upon request harmless, from and against all claims, losses and expenses, including reasonable legal fees, arising out of any breach of these terms from you, or other liabilities arising out of your use of this website or any other person accessing the website with your personal information.

8. Third Party Links

As a convenience to our customers, the Website may contain links to other websites or materials beyond our control. For your information, we are not responsible for such websites or materials and do not review or endorse them. We are not responsible, directly or indirectly, for the privacy practices or content of such websites or for any damage, loss or crime caused or alleged to be caused in connection with, use of or reliance on such advertising, content, products, materials or services available on such external websites or resources.

9. Orders

All orders are subject to acceptance and availability. If the ordered goods are not available, you will be notified by e-mail (or by other means if no e-mail address has been entered) and you will have the option to either wait until the goods are available in stock or to cancel your order.

Any orders placed by you will be treated as an offer to buy the goods or services from us and we have the right to reject such offers at any time. You acknowledge that any automatic confirmation of your order that you may receive from us shall not constitute our acceptance of your offer to purchase goods or services advertised on the Site. The contract between you and us will come into existence when we (i) charge your credit  or  debit card or (ii) ship the goods to you or commence the services, whichever is later.

We will take all reasonable care, in so far as it is in our power to do so, to keep your order and payment information secure, but in the absence of negligence on our part, we cannot be responsible for any loss you may suffer if a third party provides unauthorized access to data that you provide when accessing or ordering from the Website.

The products sold on the website are not for resale or distribution. We reserve the right to cancel orders and/or suspend accounts where we believe products are being ordered in violation of this provision.

You will assume the risk of the Products once they have been delivered to the delivery address you provided when you ordered the Products. We accept no responsibility where you provide an incorrect delivery address or if you do not collect the products from the delivery address you provided.

10. Right of withdrawal

If you have purchased the goods or services as a consumer (ie for private use as opposed to business use), please note that you have the right to cancel any contract concluded with us within 14 days of the date on which you acquire physical possession of the goods.

If you wish to cancel a contract under this clause, please see our  returns policy .

11. Price and payment

All prices shown include VAT (where applicable) and are correct when entered into the system. We reserve the right to change prices at any time without notice to you.

Orders with a delivery address outside the UK may be subject to import duties and taxes (including VAT) which are levied when a delivery reaches your country of destination. Any such additional charges must be borne by you. You should note that customs policies and procedures vary widely from country to country. We recommend that you contact your local customs office for information.

Please note that when transporting goods outside the UK, cross-border shipments may be subject to opening and inspection by customs authorities. In the case of any goods shipped to you from outside the UK, you are deemed to be the importer of the goods and must therefore comply with all laws and regulations of the country to which the goods are delivered.

Payment can be made with all major credit or debit cards. Payment is debited and cleared from your account before we ship your goods or provide you with the service. If payment is to be made via a credit card, an advance receipt of SEK 0.01 is held against the card until the card issuer validates the payment.

In the unlikely event that the price shown on the checkout page is incorrect and we discover this before you accept your order in accordance with clause 9, we are under no obligation to sell the goods to you at the price shown. We always try to ensure that the prices of goods displayed on our website are correct, but sometimes errors may occur. If we discover an error in the price of the goods you have ordered, we will notify you as soon as possible and give you the option of confirming your order at the correct price or canceling it. If you cancel your order and you have already paid for the goods, you will receive a full refund.

You confirm that the credit  or debit card used is yours. All credit/debit card holders are subject to validation checks and approval by the card issuer. If the issuer of your payment card refuses or does not for any reason authorize payment to us, we will not be liable to you for delays or deliveries.

If your credit or debit card payment is not successfully processed for any reason, we reserve the right to retry processing the payment. We will give you at least 48 hours advance notice of any re-attempt to process payment by sending an email to the email address you have provided to us. If you do not want us to try to process the payment again, you must cancel your order within 48 hours of us sending this email.

You may only use one discount code per order. We reserve the right to refuse or cancel orders where you add more than one discount code to the basket.

We allow you to use discount codes strictly on the terms for which they were issued, which may include conditions relating to your eligibility to use them and a maximum order value.

Please familiarize yourself with these terms before placing an order as we reserve the right to refuse or cancel orders that do not comply with these terms even if your credit or debit card has been charged. If there is any inconsistency between the terms on which the discount codes were issued and these terms, the terms of the discount code will prevail. A copy of the discount code terms and conditions can be obtained by emailing or calling our customer service.

Bank transfer

The customer is responsible for any foreign exchange fees or related bank charges. Failure to remit the full order price to us may result in your order being delayed or rejected until full payment has been made.

Klarna

In collaboration with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment must be made to Klarna:

  • Pay later 14

Further information and Klarna's terms of use can be found here. You can find general information about Klarna here. Your personal data is handled in accordance with current data protection legislation and in accordance with the information in Klarna's privacy policy.

12. Eligibility to purchase

To be eligible to purchase goods on this website and legally enter into and form contracts on this website under English law, you must:

By offering to buy goods and services, you represent to us that you are 18 years of age or older and consent to us transferring information (including updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to verify your identity, to validate your credit card, to obtain initial credit card authorization, and to authorize individual purchase transactions.

13. Intellectual property rights

The content of the Website is protected by copyright, trademark, database and other intellectual property rights and you acknowledge that the materials and content provided as part of the Website shall remain with us or our licensors.

You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print a copy of such content for your own personal, non-commercial use , provided you keep intact all and any copyrights and proprietary rights. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Website.

14. Limitation of Liability

Notwithstanding anything to the contrary in the Terms, nothing in these Terms:

The Site is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties, either express or implied, in relation to it and its use. You acknowledge that we cannot guarantee and cannot be responsible for the security or integrity of the Site and any information you provide. You must bear the risk of using the Internet.

Although we will try to ensure that material included on the website is accurate, reputable and of high quality, we cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Site. If we are informed of inaccuracies in the material on the website, we will try to correct this as soon as we reasonably can.

In particular, we disclaim all liability in connection with the following:

To the extent permitted by applicable law, you agree that we will not be liable to you or any third party for any consequential or incidental damages (both of these terms include, but are not limited to limitation, pure economic loss, loss of profit, loss of business, loss of anticipated savings, wasted expenditure, loss of privacy and loss of data) or any other indirect, special or punitive damages whatsoever arising out of or related to the Website.

15. Separation

If any part of the Terms shall be held to be illegal, void or for any reason unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions of the Terms.

16. Waiver

No waiver by us shall be construed as a waiver of any proceeding or subsequent breach of any provision.

17. Entire Agreement

These terms form the entire basis of any agreement reached between you and us.

18. Law and Jurisdiction

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts.

19. Reviews

If you submit a review, you grant us a non-exclusive, royalty-free, perpetual, irrevocable and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute and display such content worldwide in any media .

You grant www.naturecan.se and its sublicensees the right to use the name you submit in connection with such content, if they choose.

You agree to waive your right to be identified as the author of such content and your right to object to disparaging treatment of such content.

You agree to perform all additional actions necessary to exercise any of the above rights granted to you by www.naturecan.se , including execution of documents and deeds, at the request of www.naturecan.se .

You represent and warrant that you own or otherwise control all rights to the Content you post; that, from and including the date on which the content or material is sent to www.naturecan.se .

20. Contests

We reserve the right to change these terms and conditions without notice. These rules will be deemed to apply to each competition unless any specific instruction in a competition states otherwise.

By entering the competition, participants are deemed to have read and understood these terms and conditions and to be bound by them. All our decisions will be final and binding and no correspondence will be entered into.

Every person who is an employee or immediate family member of an employee of Naturecan Ltd. or any other person directly connected with the organization of a particular competition is not eligible to participate.

All entrants must be 18 years of age or older unless another age restriction is stated or implied. Entrants should, if under 18, obtain permission from a parent or guardian in advance.

All entries must be received no later than the end of the stated competition day. Applications will be listed upon submission. No responsibility will be taken for any applications that are incorrect, lost for technical or other reasons or received after the closing date.

We reserve the absolute right, without notice, to disqualify entries into any competition that we believe have used improper technical means to enter and/or we believe to be fraudulent.

Participants are responsible for their payments to access computer networks.

We are not responsible or accept any liability for: (i) any failure of the winner or entrant to comply with these Terms; (ii) any disruption, delay or misexecution of entries; or (iii) any server, system or network failure, malfunction or unavailability.

We shall be the promoter of all competitions covered by these terms unless otherwise stated.

20.1 Prices

If for any reason an advertised price is not available, we reserve the right to absolutely substitute a similar price of equivalent or greater value.

Only one prize is awarded per household.

There is no cash or other alternative to the prize offered and prizes are non-transferable.

20.2 Notification

The winner's name will be selected in a random draw after the closing date from all valid entries.

The winner of a prize will be notified within 28 days of the winner being determined.

Allow 28 days for delivery on all prices.

If the winner of a competition is unable to claim a prize for any reason or if the winner cannot be notified after reasonable efforts have been made, we may dispose of the prize as we see fit without liability to the winner for doing so.

For each competition, only one prize is awarded per participant/email address. Winners will be available upon request.

Winners' names may be published on our website and/or on our Facebook, Twitter or any other social media platform.

20.3 Collection of Prizes

Competition prizes/tickets may be limited to certain times of the year and unless otherwise stated all prizes must be taken within six months of the competition date.

If prizes are to be supplied by a third party, the winner must complete all appropriate or applicable bookings or other formalities directly with such suppliers. We have no responsibility for the actions/standards of other people or companies.

21. Offers/Discounts

Website/selected product discounts

Discount is applied in basket, excluding free gifts and other promotional items. Maximum discount value and percentage vary depending on the campaign.

Level discounts

A discount is given when the level requirements are met. Maximum discount value and percentage vary depending on the campaign.

Decreasing discounts

Discount percentage decreases at regular intervals over time. Maximum discount value and percentage vary depending on the campaign.

Before/now pricing

Discount is automatically applied to products displayed on the product pages. In some cases, before/now pricing can be stacked with an offer code, but this is campaign dependent.

Free gifts

Gift(s) are automatically added to the shopping cart when the offer requirements are met. In some cases, gifts must be manually added to the cart so that additional information will be provided.

Free delivery

Applied at checkout, the discount will correspond to specific country costs. Shipping costs to other countries may still occur. 

Multi-buy

Discount applies to the cheapest shopping cart that meets the promotion requirements.

Exception

Gift cards and other specifically stated items are excluded from discount. We reserve the right to change the list of excluded products at any time. Only one discount code can be applied per basket. 

22. Travel to other countries with CBD

If you are going to travel, you should check the country's rules and regulations regarding the possession and use of CBD products.